Fix Your WordPress Site, Fast

If a Routine Fix turns out to need more than an hour of work, we stop, give you a free quote for the larger job, and refund your Routine Fix fee if you’d rather not proceed. You’re never charged extra without agreeing to it first.

For Routine Fix, you get a refund if we’re genuinely unable to resolve the issue. For Emergency Fix, it’s simpler still: fixed or you don’t pay at all.

No. One-time fixes are available whether or not you have an ongoing plan with us.

Through a secure, generated admin account, never by sharing your own login or sending credentials over email or chat. If a task ever needs hosting-level access, we’ll request it through a support ticket, not upfront.

Emergency covers a site that’s down, hacked, showing signs of malware, or has a broken checkout. Routine covers a single, non-critical issue, like a plugin conflict, a display glitch, or the white screen of death, that takes up to an hour to resolve.

If the same issue we fixed under an Emergency Fix recurs within 30 days, we resolve it again at no additional charge.

For Emergency Fix, within a few hours, 7 days a week, with most issues resolved inside 24 hours. For Routine Fix, within a few business hours, with most fixes completed the same or next business day.

Pricing is shown in one of our available currencies, typically detected automatically based on your location, with a manual switcher always available.

It’s when your site loads a completely blank white page instead of your content, usually caused by a plugin or theme conflict, a memory limit issue, or a PHP error. It’s one of the most common WordPress issues we handle, and it’s covered under Routine Fix.

That’s exactly what Emergency Fix is for. We clean the infection, remove any injected malicious code, and secure whatever was used to get in, then back it with a 30-day no-recurrence guarantee. If you’re not sure whether what you’re seeing is actually a hack, reach out and we’ll help you figure that out.

Depends on what kind. If it’s spam coming through your contact forms or comments, that’s a quick Routine Fix, usually setting up form protection like reCAPTCHA and a honeypot field, and it’s included automatically on every WordPress Maintenance subscription plan going forward. But if you’re seeing spam content or links on your site that you didn’t put there, that’s typically a sign your site’s been compromised, not just annoying, and it should be treated as an Emergency Fix instead.

Common WordPress errors we see include a 500 Internal Server Error, “Error Establishing a Database Connection,” a critical error notice, or a syntax error after a code change. These almost always fall under Routine Fix, they’re usually caused by a plugin conflict, a server hiccup, or a bad edit, not a security issue. If you’re ever unsure whether it’s routine or something bigger, that’s exactly what we’ll help you figure out first.