{"id":2665,"date":"2026-08-23T11:24:02","date_gmt":"2026-08-23T11:24:02","guid":{"rendered":"https:\/\/wppatrol.com\/interventions-wordpress-ponctuelles-depannage-et-urgences\/"},"modified":"2026-08-24T19:13:00","modified_gmt":"2026-08-24T19:13:00","slug":"interventions-ponctuelles","status":"publish","type":"page","link":"https:\/\/wppatrol.com\/fr\/interventions-ponctuelles\/","title":{"rendered":"Interventions WordPress Ponctuelles | D\u00e9pannage et Urgences"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2665\" class=\"elementor elementor-2665 elementor-2602\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d0dac3 e-flex e-con-boxed e-con e-parent\" data-id=\"4d0dac3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05cdcd5 elementor-widget elementor-widget-heading\" data-id=\"05cdcd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">R\u00e9parez Votre Site WordPress, Rapidement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04a250c elementor-widget elementor-widget-text-editor\" data-id=\"04a250c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Qu&rsquo;il s&rsquo;agisse d&rsquo;une erreur r\u00e9currente, d&rsquo;un site pirat\u00e9, ou d&rsquo;un probl\u00e8me plus important, obtenez une solution avec des tarifs fixes annonc\u00e9s \u00e0 l&rsquo;avance. Aucun abonnement requis. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9322433 e-flex e-con-boxed e-con e-parent\" data-id=\"9322433\" data-element_type=\"container\" data-e-type=\"container\" id=\"fixcardsection\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f9b006 elementor-widget elementor-widget-heading\" data-id=\"1f9b006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">De Quelle Intervention Avez-Vous Besoin ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0195d8e elementor-widget elementor-widget-html\" data-id=\"0195d8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpp-chooser\">\r\n  <div class=\"wpp-chooser__switcher\">\r\n    <label for=\"wpp-chooser-currency\">Devise<\/label>\r\n    <select id=\"wpp-chooser-currency\">\r\n      <option value=\"EUR\">EUR (\u20ac)<\/option>\r\n      <option value=\"GBP\">GBP (\u00a3)<\/option>\r\n      <option value=\"USD\">USD ($ US)<\/option>\r\n      <option value=\"CAD\">CAD ($ CA)<\/option>\r\n      <option value=\"CHF\">CHF<\/option>\r\n    <\/select>\r\n  <\/div>\r\n\r\n  <div class=\"wpp-chooser__grid\">\r\n\r\n    <div class=\"wpp-chooser__card wpp-chooser__card--routine\" data-tier=\"routine\">\r\n      <h3 class=\"wpp-chooser__title\">Intervention Standard<\/h3>\r\n      <p class=\"wpp-chooser__criteria\">Un probl\u00e8me isol\u00e9, comme <strong>un \u00e9cran blanc<\/strong>, une extension d\u00e9faillante, ou un affichage qui ne fonctionne pas correctement, et ce n'est pas urgent.<\/p>\r\n      <div class=\"wpp-chooser__price\">\r\n        <span class=\"wpp-chooser__amount\"\r\n              data-price-usd=\"79\" data-price-eur=\"69\" data-price-gbp=\"59\"\r\n              data-price-cad=\"111\" data-price-chf=\"64\">69 \u20ac<\/span>\r\n      <\/div>\r\n      <p class=\"wpp-chooser__guarantee\">Rembours\u00e9 si nous ne parvenons pas \u00e0 le r\u00e9soudre<\/p>\r\n      <a href=\"https:\/\/portal.wppatrol.com\/fr\/validation-de-la-commande\/?add-to-cart=2558&quantity=1&lang=fr&currency=EUR\"\r\n         class=\"wpp-chooser__cta rouinefixctabtn\"\r\n         data-checkout-base=\"https:\/\/portal.wppatrol.com\/fr\/validation-de-la-commande\/?add-to-cart=2558&quantity=1&lang=fr\">R\u00e9soudre Maintenant<\/a>\r\n    <\/div>\r\n\r\n    <div class=\"wpp-chooser__card wpp-chooser__card--emergency\" data-tier=\"emergency\">\r\n      <h3 class=\"wpp-chooser__title\">Intervention d'Urgence<\/h3>\r\n      <p class=\"wpp-chooser__criteria\">Votre site est <strong>hors ligne<\/strong>, <strong>pirat\u00e9<\/strong>, ou montre des signes de <strong>malware<\/strong>, et vous avez besoin d'une intervention aujourd'hui.<\/p>\r\n      <div class=\"wpp-chooser__price\">\r\n        <span class=\"wpp-chooser__amount\"\r\n              data-price-usd=\"149\" data-price-eur=\"130\" data-price-gbp=\"111\"\r\n              data-price-cad=\"209\" data-price-chf=\"121\">130 \u20ac<\/span>\r\n      <\/div>\r\n      <p class=\"wpp-chooser__guarantee\">R\u00e9solu ou vous ne payez pas<\/p>\r\n      <a href=\"https:\/\/portal.wppatrol.com\/fr\/validation-de-la-commande\/?add-to-cart=2559&quantity=1&lang=fr&currency=EUR\"\r\n         class=\"wpp-chooser__cta\"\r\n         data-checkout-base=\"https:\/\/portal.wppatrol.com\/fr\/validation-de-la-commande\/?add-to-cart=2559&quantity=1&lang=fr\">Obtenir de l'Aide en Urgence<\/a>\r\n    <\/div>\r\n\r\n    <div class=\"wpp-chooser__card wpp-chooser__card--complex\" data-tier=\"complex\">\r\n      <h3 class=\"wpp-chooser__title\">Travaux Complexes ou Sur Mesure<\/h3>\r\n      <p class=\"wpp-chooser__criteria\">Plus important qu'une intervention isol\u00e9e : <strong>migrations<\/strong>, probl\u00e8mes <strong>e-commerce<\/strong> plus larges, travaux sur mesure.<\/p>\r\n      <div class=\"wpp-chooser__price\">\r\n        <span class=\"wpp-chooser__from\">\u00e0 partir de<\/span>\r\n        <span class=\"wpp-chooser__amount\"\r\n              data-price-usd=\"250\" data-price-eur=\"220\" data-price-gbp=\"185\"\r\n              data-price-cad=\"350\" data-price-chf=\"200\">220 \u20ac<\/span>\r\n      <\/div>\r\n      <p class=\"wpp-chooser__guarantee\">\u00c9change gratuit pour cadrer votre besoin<\/p>\r\n      <a href=\"\/fr\/contact\/\" class=\"wpp-chooser__cta wpp-chooser__cta--outline\">Demander un Devis<\/a>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@graph\": [\r\n    { \"@type\": \"Service\", \"name\": \"Intervention Standard\", \"description\": \"Un probl\u00e8me WordPress isol\u00e9 et non critique r\u00e9solu pour un tarif fixe, comme un conflit d'extension, l'\u00e9cran blanc, ou un probl\u00e8me d'affichage.\", \"provider\": { \"@type\": \"Organization\", \"name\": \"WpPatrol\" }, \"offers\": { \"@type\": \"Offer\", \"price\": \"69\", \"priceCurrency\": \"EUR\" } },\r\n    { \"@type\": \"Service\", \"name\": \"Intervention d'Urgence\", \"description\": \"R\u00e9paration WordPress urgente pour un site hors ligne, pirat\u00e9, ou infect\u00e9 par un malware, avec une garantie r\u00e9solu ou vous ne payez pas et une garantie de non-r\u00e9cidive de 30 jours.\", \"provider\": { \"@type\": \"Organization\", \"name\": \"WpPatrol\" }, \"offers\": { \"@type\": \"Offer\", \"price\": \"130\", \"priceCurrency\": \"EUR\" } },\r\n    { \"@type\": \"Service\", \"name\": \"Travaux Complexes ou Sur Mesure\", \"description\": \"Travaux WordPress cadr\u00e9s individuellement au-del\u00e0 d'une intervention standard \u00e0 tarif fixe, comme les migrations, les probl\u00e8mes e-commerce plus larges, ou le d\u00e9veloppement sur mesure, chiffr\u00e9s apr\u00e8s un \u00e9change gratuit.\", \"provider\": { \"@type\": \"Organization\", \"name\": \"WpPatrol\" }, \"offers\": { \"@type\": \"Offer\", \"price\": \"220\", \"priceCurrency\": \"EUR\", \"priceSpecification\": { \"@type\": \"UnitPriceSpecification\", \"price\": \"220\", \"priceCurrency\": \"EUR\", \"description\": \"Prix de d\u00e9part ; prix final d\u00e9termin\u00e9 par devis\" } } }\r\n  ]\r\n}\r\n<\/script>\r\n\r\n<script>\r\n(function () {\r\n  var SYMBOLS = {\r\n    USD: { prefix: '$', suffix: '' },\r\n    EUR: { prefix: '', suffix: ' \u20ac' },\r\n    GBP: { prefix: '\u00a3', suffix: '' },\r\n    CAD: { prefix: 'C$', suffix: '' },\r\n    CHF: { prefix: '', suffix: ' CHF' }\r\n  };\r\n  var EU_COUNTRIES = ['AT','BE','BG','HR','CY','CZ','DK','EE','FI','FR','DE','GR','HU','IE','IT','LV','LT','LU','MT','NL','PL','PT','RO','SK','SI','ES','SE'];\r\n  var DEFAULT_CURRENCY = 'EUR';\r\n  var STORAGE_KEY = 'wpp_currency';\r\n\r\n  function countryToCurrency(code) {\r\n    if (!code) return DEFAULT_CURRENCY;\r\n    code = code.toUpperCase();\r\n    if (code === 'GB') return 'GBP';\r\n    if (code === 'US') return 'USD';\r\n    if (code === 'CA') return 'CAD';\r\n    if (code === 'CH') return 'CHF';\r\n    if (EU_COUNTRIES.indexOf(code) !== -1) return 'EUR';\r\n    return DEFAULT_CURRENCY;\r\n  }\r\n\r\n  function formatPrice(amount, currency) {\r\n    var sym = SYMBOLS[currency] || SYMBOLS.EUR;\r\n    return sym.prefix + amount + sym.suffix;\r\n  }\r\n\r\n  function buildCheckoutUrl(base, currency) {\r\n    if (!base) return '#';\r\n    var separator = base.indexOf('?') === -1 ? '?' : '&';\r\n    return base + separator + 'currency=' + encodeURIComponent(currency);\r\n  }\r\n\r\n  function renderPrices(currency) {\r\n    if (!SYMBOLS[currency]) currency = DEFAULT_CURRENCY;\r\n\r\n    document.querySelectorAll('.wpp-chooser__amount').forEach(function (el) {\r\n      var val = el.getAttribute('data-price-' + currency.toLowerCase());\r\n      if (val) el.textContent = formatPrice(val, currency);\r\n    });\r\n\r\n    document.querySelectorAll('.wpp-chooser__cta[data-checkout-base]').forEach(function (link) {\r\n      var base = link.getAttribute('data-checkout-base');\r\n      link.setAttribute('href', buildCheckoutUrl(base, currency));\r\n    });\r\n\r\n    var select = document.getElementById('wpp-chooser-currency');\r\n    if (select) select.value = currency;\r\n  }\r\n\r\n  function init() {\r\n    var saved = localStorage.getItem(STORAGE_KEY);\r\n\r\n    if (saved) {\r\n      renderPrices(saved);\r\n    } else {\r\n      fetch('https:\/\/ipapi.co\/json\/')\r\n        .then(function (res) { return res.json(); })\r\n        .then(function (data) {\r\n          var detected = countryToCurrency(data && data.country_code);\r\n          localStorage.setItem(STORAGE_KEY, detected);\r\n          if (detected !== DEFAULT_CURRENCY) renderPrices(detected);\r\n        })\r\n        .catch(function () {});\r\n    }\r\n\r\n    var select = document.getElementById('wpp-chooser-currency');\r\n    if (select) {\r\n      select.addEventListener('change', function () {\r\n        localStorage.setItem(STORAGE_KEY, this.value);\r\n        renderPrices(this.value);\r\n      });\r\n    }\r\n  }\r\n\r\n  if (document.readyState === 'loading') {\r\n    document.addEventListener('DOMContentLoaded', init);\r\n  } else {\r\n    init();\r\n  }\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce84243 e-flex e-con-boxed e-con e-parent\" data-id=\"ce84243\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e4ec7b elementor-widget elementor-widget-heading\" data-id=\"0e4ec7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tout Ce Qu'il Faut Savoir, Par Type d'Intervention<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cb18f5 elementor-widget elementor-widget-spacer\" data-id=\"0cb18f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d4e77a elementor-widget elementor-widget-html\" data-id=\"4d4e77a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpp-tier-detail\">\r\n\r\n\r\n  <div class=\"wpp-tier-detail__grid\">\r\n\r\n    <div class=\"wpp-tier-detail__card\">\r\n      <h3 class=\"wpp-tier-detail__title\">Intervention Standard<\/h3>\r\n\r\n      <p class=\"wpp-tier-detail__label\">Ce qui est inclus<\/p>\r\n      <p class=\"wpp-tier-detail__text\">Conflit d'extension ou de th\u00e8me apr\u00e8s une mise \u00e0 jour, l'\u00e9cran blanc, un probl\u00e8me d'affichage, un formulaire de contact qui ne fonctionne plus, une erreur de configuration, un message d'erreur visible, des liens ou boutons cass\u00e9s, des ajustements CSS mineurs. Un site par intervention. <\/p>\r\n\r\n      <p class=\"wpp-tier-detail__label wpp-tier-detail__label--no\">Ce qui n'est pas inclus<\/p>\r\n      <p class=\"wpp-tier-detail__text\">Tout ce qui concerne un piratage, un malware, ou un incident de s\u00e9curit\u00e9, cela rel\u00e8ve de l'Intervention d'Urgence. Le d\u00e9veloppement sur mesure, les refontes, les nouvelles fonctionnalit\u00e9s, ou plusieurs probl\u00e8mes distincts regroup\u00e9s en une seule demande ne sont pas non plus inclus. <\/p>\r\n\r\n      <p class=\"wpp-tier-detail__label\">Si le probl\u00e8me s'av\u00e8re plus important que pr\u00e9vu<\/p>\r\n      <p class=\"wpp-tier-detail__text\">Si nous commen\u00e7ons le travail et que le probl\u00e8me n\u00e9cessite plus d'une heure ou sort de ce p\u00e9rim\u00e8tre, nous nous arr\u00eatons, vous proposons un devis gratuit pour le travail plus important, et vous remboursons les frais de l'Intervention Standard si vous d\u00e9cidez de ne pas poursuivre.<\/p>\r\n\r\n      <div class=\"wpp-tier-detail__footer\">\r\n        <div><span class=\"wpp-tier-detail__footer-label\">D\u00e9lai de traitement <\/span><span class=\"wpp-tier-detail__footer-value\">Nous r\u00e9pondons sous quelques heures ouvr\u00e9es. La plupart des Interventions Standard sont termin\u00e9es en 1 jour ouvr\u00e9.<\/span><\/div>\r\n        <div><span class=\"wpp-tier-detail__footer-label\">Garantie <\/span><span class=\"wpp-tier-detail__footer-value\">Si nous ne parvenons pas \u00e0 le r\u00e9soudre, vous \u00eates rembours\u00e9.<\/span><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"wpp-tier-detail__card\">\r\n      <h3 class=\"wpp-tier-detail__title\">Intervention d'Urgence<\/h3>\r\n\r\n      <p class=\"wpp-tier-detail__label\">Ce qui est inclus<\/p>\r\n      <p class=\"wpp-tier-detail__text\">Un site hors ligne ou inaccessible, un site pirat\u00e9 ou compromis (nettoyage de malware, suppression de liens de spam, r\u00e9paration de d\u00e9gradation), un incident de s\u00e9curit\u00e9 critique, ou un tunnel de paiement d\u00e9faillant sur un site e-commerce. Nous s\u00e9curisons \u00e9galement le point d'entr\u00e9e utilis\u00e9. Un site par intervention.  <\/p>\r\n\r\n      <p class=\"wpp-tier-detail__label wpp-tier-detail__label--no\">Ce qui n'est pas inclus<\/p>\r\n      <p class=\"wpp-tier-detail__text\">Une reconstruction compl\u00e8te lorsque les d\u00e9g\u00e2ts d\u00e9passent le cadre d'un nettoyage et qu'aucune sauvegarde utilisable n'existe, cela est alors chiffr\u00e9 en Travaux Complexes ou Sur Mesure. Un renforcement pr\u00e9ventif sans incident actif, ainsi que la surveillance continue, rel\u00e8vent d'un forfait d'abonnement. <\/p>\r\n\r\n      <div class=\"wpp-tier-detail__footer\">\r\n        <div><span class=\"wpp-tier-detail__footer-label\">D\u00e9lai de traitement <\/span><span class=\"wpp-tier-detail__footer-value\">Nous r\u00e9pondons sous quelques heures, 7 jours sur 7. La plupart des Interventions d'Urgence sont r\u00e9solues sous 24 heures.<\/span><\/div>\r\n        <div><span class=\"wpp-tier-detail__footer-label\">Garantie <\/span><span class=\"wpp-tier-detail__footer-value\">R\u00e9solu ou vous ne payez pas. De plus, si le m\u00eame probl\u00e8me r\u00e9appara\u00eet dans les 30 jours suivant notre intervention, nous le corrigeons \u00e0 nouveau gratuitement.<\/span><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"wpp-tier-detail__card\">\r\n      <h3 class=\"wpp-tier-detail__title\">Travaux Complexes ou Sur Mesure<\/h3>\r\n\r\n      <p class=\"wpp-tier-detail__label\">Exemples<\/p>\r\n      <p class=\"wpp-tier-detail__text\">Travaux multi-sites, probl\u00e8mes e-commerce plus complexes, migrations, travaux de performance au-del\u00e0 d'une optimisation standard, d\u00e9veloppement sur mesure, tout ce qui d\u00e9passe une intervention \u00e0 tarif fixe.<\/p>\r\n\r\n      <p class=\"wpp-tier-detail__label\">Comment \u00e7a fonctionne<\/p>\r\n      <p class=\"wpp-tier-detail__text\">Un \u00e9change gratuit pour cadrer votre besoin, aucun frais juste pour en discuter. Vous recevez un devis \u00e9crit avant tout d\u00e9but de travail, et ce devis pr\u00e9cise ses propres conditions de paiement et de remboursement. <\/p>\r\n\r\n      <div class=\"wpp-tier-detail__footer\">\r\n        <div><span class=\"wpp-tier-detail__footer-label\">D\u00e9lai de traitement<\/span> <span class=\"wpp-tier-detail__footer-value\">Nous r\u00e9pondons sous quelques heures ouvr\u00e9es. Les devis sont g\u00e9n\u00e9ralement livr\u00e9s sous 1 \u00e0 2 jours ouvr\u00e9s.<\/span><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e207e2 e-flex e-con-boxed e-con e-parent\" data-id=\"4e207e2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7096b3 elementor-widget elementor-widget-heading\" data-id=\"d7096b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment Se D\u00e9roule une Intervention<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1f64b1 elementor-widget elementor-widget-spacer\" data-id=\"c1f64b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7387fdb elementor-widget elementor-widget-html\" data-id=\"7387fdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpp-process\">\r\n \r\n  <div class=\"wpp-process__track\">\r\n    <div class=\"wpp-process__line\"><\/div>\r\n\r\n    <div class=\"wpp-process__step\">\r\n      <span class=\"wpp-process__number\">1<\/span>\r\n      <h3 class=\"wpp-process__title\">Achetez Votre Intervention<\/h3>\r\n      <p class=\"wpp-process__text\">Choisissez la formule adapt\u00e9e \u00e0 votre situation et validez votre commande, tarif fixe, sans surprise.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"wpp-process__step\">\r\n      <span class=\"wpp-process__number\">2<\/span>\r\n      <h3 class=\"wpp-process__title\">D\u00e9crivez-nous la Situation<\/h3>\r\n      <p class=\"wpp-process__text\">Un court formulaire pour les d\u00e9tails de votre site et un acc\u00e8s s\u00e9curis\u00e9, environ deux minutes.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"wpp-process__step\">\r\n      <span class=\"wpp-process__number\">3<\/span>\r\n      <h3 class=\"wpp-process__title\">Nous Confirmons et D\u00e9marrons<\/h3>\r\n      <p class=\"wpp-process__text\">Vous aurez de nos nouvelles dans le d\u00e9lai de r\u00e9ponse de votre formule.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"wpp-process__step\">\r\n      <span class=\"wpp-process__number\">4<\/span>\r\n      <h3 class=\"wpp-process__title\">Votre Intervention est R\u00e9alis\u00e9e<\/h3>\r\n      <p class=\"wpp-process__text\">Nous vous informons d\u00e8s que c'est termin\u00e9.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"wpp-process__step\">\r\n      <span class=\"wpp-process__number\">5<\/span>\r\n      <h3 class=\"wpp-process__title\">Vous \u00cates Couvert<\/h3>\r\n      <p class=\"wpp-process__text\">Pour l'Intervention d'Urgence : votre garantie de non-r\u00e9cidive de 30 jours d\u00e9marre \u00e0 ce moment-l\u00e0.<\/p>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<script>\r\n(function () {\r\n  var section = document.querySelector('.wpp-process');\r\n  if (!section || !('IntersectionObserver' in window)) {\r\n    if (section) section.classList.add('is-visible');\r\n    return;\r\n  }\r\n  var observer = new IntersectionObserver(function (entries) {\r\n    entries.forEach(function (entry) {\r\n      if (entry.isIntersecting) {\r\n        section.classList.add('is-visible');\r\n        observer.unobserve(section);\r\n      }\r\n    });\r\n  }, { threshold: 0.3 });\r\n  observer.observe(section);\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f60d54a e-flex e-con-boxed e-con e-parent\" data-id=\"f60d54a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a52ede elementor-widget elementor-widget-heading\" data-id=\"8a52ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des Garanties Concr\u00e8tes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a84fbbd e-grid e-con-full e-con e-child\" data-id=\"a84fbbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c83e709 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"c83e709\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    R\u00e9solu ou vous ne payez pas                <\/h3>\n                        \t\t  \t<p>Si nous prenons en charge une Intervention d'Urgence et ne parvenons pas \u00e0 la r\u00e9soudre, vous ne payez pas. C'est aussi simple que \u00e7a. <\/p>\n                                <\/div>\n        \n        <div class=\"icon-hover\">\n            <i aria-hidden=\"true\" class=\"icon icon-checked\"><\/i>        <\/div>\n\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_left\">\n                <span class=\"ekit-badge\">Garantie de R\u00e9paration<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04074aa ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"04074aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Garantie de non-r\u00e9cidive de 30 jours                <\/h3>\n                        \t\t  \t<p>Si le m\u00eame probl\u00e8me r\u00e9appara\u00eet dans les 30 jours suivant une Intervention d'Urgence, nous le corrigeons \u00e0 nouveau sans frais suppl\u00e9mentaires. Sans conditions cach\u00e9es, sans facturation s\u00e9par\u00e9e. <\/p>\n                                <\/div>\n        \n        <div class=\"icon-hover\">\n            <i aria-hidden=\"true\" class=\"icon icon-cash\"><\/i>        <\/div>\n\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_left\">\n                <span class=\"ekit-badge\">Garantie de Remboursement<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9830701 e-flex e-con-boxed e-con e-parent\" data-id=\"9830701\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da34faf elementor-widget elementor-widget-heading\" data-id=\"da34faf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions Fr\u00e9quentes sur Nos Interventions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e7ba1a elementor-widget elementor-widget-accordion\" data-id=\"8e7ba1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1491\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1491\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Que se passe-t-il si mon intervention prend plus de temps que pr\u00e9vu ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1491\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1491\"><p><span style=\"font-weight: 400;\">Si une Intervention Standard s&rsquo;av\u00e8re n\u00e9cessiter plus d&rsquo;une heure de travail, nous nous arr\u00eatons, vous proposons un devis gratuit pour le travail plus important, et vous remboursons les frais de l&rsquo;Intervention Standard si vous pr\u00e9f\u00e9rez ne pas poursuivre. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1492\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1492\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Que se passe-t-il si vous ne parvenez pas \u00e0 r\u00e9soudre le probl\u00e8me ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1492\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1492\"><p><span style=\"font-weight: 400;\">Pour l&rsquo;Intervention Standard, vous \u00eates rembours\u00e9 si nous ne parvenons vraiment pas \u00e0 r\u00e9soudre le probl\u00e8me. Pour l&rsquo;Intervention d&rsquo;Urgence, c&rsquo;est encore plus simple : r\u00e9solu ou vous ne payez pas du tout. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1493\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1493\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Ai-je besoin d'un abonnement pour b\u00e9n\u00e9ficier d'une intervention ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1493\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1493\"><p><span style=\"font-weight: 400;\">Non. Les interventions ponctuelles sont disponibles que vous ayez ou non un forfait en cours chez nous. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1494\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1494\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment acc\u00e9dez-vous \u00e0 mon site ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1494\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1494\"><p><span style=\"font-weight: 400;\">Via un compte administrateur g\u00e9n\u00e9r\u00e9 et s\u00e9curis\u00e9, jamais en partageant vos propres identifiants ou en envoyant des acc\u00e8s par e-mail ou chat. Si une t\u00e2che n\u00e9cessite un jour un acc\u00e8s au niveau de l&rsquo;h\u00e9bergement, nous le demanderons via un ticket d&rsquo;assistance, pas \u00e0 l&rsquo;avance. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1495\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1495\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Qu'est-ce qui distingue une urgence d'une intervention standard ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1495\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1495\"><p><span style=\"font-weight: 400;\">L&rsquo;urgence couvre un site hors ligne, pirat\u00e9, montrant des signes de malware, ou avec un tunnel de paiement d\u00e9faillant. Le standard couvre un probl\u00e8me isol\u00e9 et non critique, comme un conflit d&rsquo;extension, un probl\u00e8me d&rsquo;affichage, ou l&rsquo;\u00e9cran blanc, qui prend jusqu&rsquo;\u00e0 une heure \u00e0 r\u00e9soudre. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1496\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1496\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Que couvre r\u00e9ellement la garantie de 30 jours ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1496\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1496\"><p><span style=\"font-weight: 400;\">Si le m\u00eame probl\u00e8me que nous avons r\u00e9solu dans le cadre d&rsquo;une Intervention d&rsquo;Urgence r\u00e9appara\u00eet dans les 30 jours, nous le corrigeons \u00e0 nouveau sans frais suppl\u00e9mentaires.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1497\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1497\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quel est votre d\u00e9lai de r\u00e9ponse ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1497\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1497\"><p><span style=\"font-weight: 400;\">Pour l&rsquo;Intervention d&rsquo;Urgence : quelques heures, 7 jours sur 7, avec la plupart des probl\u00e8mes r\u00e9solus sous 24 heures. Pour l&rsquo;Intervention Standard : quelques heures ouvr\u00e9es, avec la plupart des interventions termin\u00e9es le jour m\u00eame ou le jour ouvr\u00e9 suivant. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1498\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1498\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Dans quelle devise serai-je factur\u00e9 ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1498\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1498\"><p><span style=\"font-weight: 400;\">Les tarifs sont affich\u00e9s dans l&rsquo;une de nos devises disponibles, g\u00e9n\u00e9ralement d\u00e9tect\u00e9e automatiquement selon votre position, avec un s\u00e9lecteur manuel toujours disponible.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1499\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1499\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Qu'est-ce que l'\u00e9cran blanc de WordPress, et pouvez-vous le r\u00e9soudre ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1499\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1499\"><p><span style=\"font-weight: 400;\">C&rsquo;est lorsque votre site affiche une page enti\u00e8rement blanche au lieu de votre contenu, g\u00e9n\u00e9ralement caus\u00e9 par un conflit d&rsquo;extension ou de th\u00e8me, un probl\u00e8me de limite m\u00e9moire, ou une erreur PHP. C&rsquo;est l&rsquo;un des probl\u00e8mes WordPress les plus courants que nous traitons, et il est couvert par l&rsquo;Intervention Standard. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-14910\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-14910\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mon site WordPress a \u00e9t\u00e9 pirat\u00e9, que dois-je faire ? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-14910\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-14910\"><p>C&rsquo;est exactement ce que couvre l&rsquo;Intervention d&rsquo;Urgence. Nous nettoyons l&rsquo;infection, supprimons tout code malveillant inject\u00e9, et s\u00e9curisons le point d&rsquo;entr\u00e9e utilis\u00e9, le tout avec une garantie de non-r\u00e9cidive de 30 jours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-14911\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-14911\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mon site est envahi de spam, pouvez-vous m'aider ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-14911\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-14911\"><p><span style=\"font-weight: 400;\">Cela d\u00e9pend du type de spam. S&rsquo;il s&rsquo;agit de spam via vos formulaires de contact ou vos commentaires, c&rsquo;est une Intervention Standard rapide, g\u00e9n\u00e9ralement la mise en place d&rsquo;une protection comme reCAPTCHA et un champ honeypot, et c&rsquo;est d\u00e9sormais inclus automatiquement dans tous nos <a href=\"https:\/\/wppatrol.com\/fr\/des-tarifs-de-maintenance-wordpress\/\">forfaits d&rsquo;abonnement de maintenance WordPress<\/a>. Mais si vous voyez appara\u00eetre du contenu ou des liens de spam sur votre site que vous n&rsquo;avez pas ajout\u00e9s vous-m\u00eame, il s&rsquo;agit g\u00e9n\u00e9ralement d&rsquo;un signe que votre site a \u00e9t\u00e9 compromis, pas seulement d&rsquo;une nuisance, et cela doit \u00eatre trait\u00e9 comme une Intervention d&rsquo;Urgence. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-14912\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-14912\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Je vois un message ou un num\u00e9ro d'erreur que je ne reconnais pas, qu'est-ce que cela signifie ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-14912\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-14912\"><p><span style=\"font-weight: 400;\">Les plus courants sont une erreur 500, \u00ab Erreur d&rsquo;\u00e9tablissement de la connexion \u00e0 la base de donn\u00e9es \u00bb, un message d&rsquo;erreur critique, ou une erreur de syntaxe apr\u00e8s une modification de code. Ces cas rel\u00e8vent presque toujours de l&rsquo;Intervention Standard. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Que se passe-t-il si mon intervention prend plus de temps que pr\\u00e9vu ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Si une Intervention Standard s&rsquo;av\\u00e8re n\\u00e9cessiter plus d&rsquo;une heure de travail, nous nous arr\\u00eatons, vous proposons un devis gratuit pour le travail plus important, et vous remboursons les frais de l&rsquo;Intervention Standard si vous pr\\u00e9f\\u00e9rez ne pas poursuivre. <\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Que se passe-t-il si vous ne parvenez pas \\u00e0 r\\u00e9soudre le probl\\u00e8me ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Pour l&rsquo;Intervention Standard, vous \\u00eates rembours\\u00e9 si nous ne parvenons vraiment pas \\u00e0 r\\u00e9soudre le probl\\u00e8me. Pour l&rsquo;Intervention d&rsquo;Urgence, c&rsquo;est encore plus simple : r\\u00e9solu ou vous ne payez pas du tout. <\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Ai-je besoin d'un abonnement pour b\\u00e9n\\u00e9ficier d'une intervention ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Non. Les interventions ponctuelles sont disponibles que vous ayez ou non un forfait en cours chez nous. <\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Comment acc\\u00e9dez-vous \\u00e0 mon site ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Via un compte administrateur g\\u00e9n\\u00e9r\\u00e9 et s\\u00e9curis\\u00e9, jamais en partageant vos propres identifiants ou en envoyant des acc\\u00e8s par e-mail ou chat. Si une t\\u00e2che n\\u00e9cessite un jour un acc\\u00e8s au niveau de l&rsquo;h\\u00e9bergement, nous le demanderons via un ticket d&rsquo;assistance, pas \\u00e0 l&rsquo;avance. <\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Qu'est-ce qui distingue une urgence d'une intervention standard ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">L&rsquo;urgence couvre un site hors ligne, pirat\\u00e9, montrant des signes de malware, ou avec un tunnel de paiement d\\u00e9faillant. Le standard couvre un probl\\u00e8me isol\\u00e9 et non critique, comme un conflit d&rsquo;extension, un probl\\u00e8me d&rsquo;affichage, ou l&rsquo;\\u00e9cran blanc, qui prend jusqu&rsquo;\\u00e0 une heure \\u00e0 r\\u00e9soudre. <\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Que couvre r\\u00e9ellement la garantie de 30 jours ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Si le m\\u00eame probl\\u00e8me que nous avons r\\u00e9solu dans le cadre d&rsquo;une Intervention d&rsquo;Urgence r\\u00e9appara\\u00eet dans les 30 jours, nous le corrigeons \\u00e0 nouveau sans frais suppl\\u00e9mentaires.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Quel est votre d\\u00e9lai de r\\u00e9ponse ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Pour l&rsquo;Intervention d&rsquo;Urgence : quelques heures, 7 jours sur 7, avec la plupart des probl\\u00e8mes r\\u00e9solus sous 24 heures. Pour l&rsquo;Intervention Standard : quelques heures ouvr\\u00e9es, avec la plupart des interventions termin\\u00e9es le jour m\\u00eame ou le jour ouvr\\u00e9 suivant. <\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Dans quelle devise serai-je factur\\u00e9 ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Les tarifs sont affich\\u00e9s dans l&rsquo;une de nos devises disponibles, g\\u00e9n\\u00e9ralement d\\u00e9tect\\u00e9e automatiquement selon votre position, avec un s\\u00e9lecteur manuel toujours disponible.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Qu'est-ce que l'\\u00e9cran blanc de WordPress, et pouvez-vous le r\\u00e9soudre ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">C&rsquo;est lorsque votre site affiche une page enti\\u00e8rement blanche au lieu de votre contenu, g\\u00e9n\\u00e9ralement caus\\u00e9 par un conflit d&rsquo;extension ou de th\\u00e8me, un probl\\u00e8me de limite m\\u00e9moire, ou une erreur PHP. C&rsquo;est l&rsquo;un des probl\\u00e8mes WordPress les plus courants que nous traitons, et il est couvert par l&rsquo;Intervention Standard. <\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Mon site WordPress a \\u00e9t\\u00e9 pirat\\u00e9, que dois-je faire ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>C&rsquo;est exactement ce que couvre l&rsquo;Intervention d&rsquo;Urgence. Nous nettoyons l&rsquo;infection, supprimons tout code malveillant inject\\u00e9, et s\\u00e9curisons le point d&rsquo;entr\\u00e9e utilis\\u00e9, le tout avec une garantie de non-r\\u00e9cidive de 30 jours.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Mon site est envahi de spam, pouvez-vous m'aider ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Cela d\\u00e9pend du type de spam. S&rsquo;il s&rsquo;agit de spam via vos formulaires de contact ou vos commentaires, c&rsquo;est une Intervention Standard rapide, g\\u00e9n\\u00e9ralement la mise en place d&rsquo;une protection comme reCAPTCHA et un champ honeypot, et c&rsquo;est d\\u00e9sormais inclus automatiquement dans tous nos <a href=\\\"https:\\\/\\\/wppatrol.com\\\/fr\\\/des-tarifs-de-maintenance-wordpress\\\/\\\">forfaits d&rsquo;abonnement de maintenance WordPress<\\\/a>. Mais si vous voyez appara\\u00eetre du contenu ou des liens de spam sur votre site que vous n&rsquo;avez pas ajout\\u00e9s vous-m\\u00eame, il s&rsquo;agit g\\u00e9n\\u00e9ralement d&rsquo;un signe que votre site a \\u00e9t\\u00e9 compromis, pas seulement d&rsquo;une nuisance, et cela doit \\u00eatre trait\\u00e9 comme une Intervention d&rsquo;Urgence. <\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Je vois un message ou un num\\u00e9ro d'erreur que je ne reconnais pas, qu'est-ce que cela signifie ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Les plus courants sont une erreur 500, \\u00ab Erreur d&rsquo;\\u00e9tablissement de la connexion \\u00e0 la base de donn\\u00e9es \\u00bb, un message d&rsquo;erreur critique, ou une erreur de syntaxe apr\\u00e8s une modification de code. Ces cas rel\\u00e8vent presque toujours de l&rsquo;Intervention Standard. <\\\/span><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bd1012 e-flex e-con-boxed e-con e-parent\" data-id=\"2bd1012\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9c8e1d8 e-con-full e-flex e-con e-child\" data-id=\"9c8e1d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80e3cff elementor-widget elementor-widget-heading\" data-id=\"80e3cff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9soudre les probl\u00e8mes un par un, \u00e7a finit par co\u00fbter cher.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e3a9dc elementor-widget elementor-widget-text-editor\" data-id=\"0e3a9dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Une seule Intervention Standard co\u00fbte 69 \u20ac. Un mois complet du forfait Essentials, mises \u00e0 jour, sauvegardes, surveillance et s\u00e9curit\u00e9 continues, d\u00e9marre \u00e0 43 \u20ac. Si les probl\u00e8mes reviennent r\u00e9guli\u00e8rement sur votre site, un forfait m\u00e9rite d&rsquo;\u00eatre envisag\u00e9.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20436d2 elementor-align-left elementor-widget elementor-widget-elementskit-button\" data-id=\"20436d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/wppatrol.com\/fr\/des-tarifs-de-maintenance-wordpress\/\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tVoir les tarifs\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5eb3a1 e-con-full e-flex e-con e-child\" data-id=\"d5eb3a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d16d3a1 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d16d3a1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62208076\" data-id=\"62208076\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58dbbcd4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"58dbbcd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c993a66 elementor-widget elementor-widget-heading\" data-id=\"2c993a66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 Faire R\u00e9parer Votre Site WordPress ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fd6c25d elementor-widget elementor-widget-text-editor\" data-id=\"5fd6c25d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tarifs fixes, garanties concr\u00e8tes, et une intervention qui correspond vraiment \u00e0 votre situation, choisissez la v\u00f4tre ci-dessus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b931862 elementor-align-center elementor-widget elementor-widget-elementskit-button\" data-id=\"3b931862\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#fixcardsection\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tChoisir Mon Intervention\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5192d1e1 elementor-widget elementor-widget-spacer\" data-id=\"5192d1e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>R\u00e9parez Votre Site WordPress, Rapidement Qu&rsquo;il s&rsquo;agisse d&rsquo;une erreur r\u00e9currente, d&rsquo;un site pirat\u00e9, ou d&rsquo;un probl\u00e8me plus important, obtenez une [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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